In preparation for this assignment, please read The Joint Commission’s Executive Summary entitled: “What Did the Doctor Say?: Improving Health Literacy to Protect Patient Safety.”
In this assignment, you will create a health literacy improvement plan. You will need to address an area that you perceive is weak with respect to the health literacy needs of the patient and on your unit. In this plan, please address each of the following aspects:
• Present an APA formatted title page for this assignment.
• Introduce the health literacy needs of your unit and the education needs for the healthcare providers on your unit.
Effective Communication – An Organizational Priority
• Describe the issue and what can be done to raise awareness in the organization about the issue you have identified.
• What is your plan to improve the healthcare environment in terms of health literacy?
• What will your organization need to do to improve on the health literacy issue you have identified?
Strategies to Address Patients’ Communication Needs
• What are the barriers that you note in terms of health literacy in your unit and in your organization?
• What will you do to improve your patient communication and to assist them in health literacy needs?
• How will you partner with patients and advocate for shared decision-making? What services are available to assist patients and their communication needs?
Promoting Improved Provider-Patient Communication
• What types of communication techniques will you use to improve provider-patient communication?
• In terms of hand-off communication, how can you improve your communication with other providers about the health literacy needs of patients?
• What barriers do you foresee as it relates to implementing your plan?
Conclusion and Summary
• Provide a conclusion/summary which offers a clear review of what you would hope to see as a result of implementing your plan for improving the health literacy topic you chose.
APA Citation and Reference Page
• Use at least two scholarly sources to support your position and plan. Cite all references, provide a reference page, and present the paper in APA format.
Grammar, Mechanics, Spelling, Syntax
• Proofread your work and visit the Effective Writing Center or a writing tutor to assist you in your review efforts.
This activity aligns with Course Outcome:
3. Create a health literacy plan that incorporates patient and provider-to-patient communication needs. (Essential IV.1, IV.4. IV. 5, and IV. 7)
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